Payment Method

Handlens Payment and Refund Policy

This policy outlines the acceptable payment methods, transaction procedures, and refund guidelines for all purchases made on handlens.com.

Accepted Payment Methods

At Handlens, we strive to offer flexible and secure payment options. We currently accept all major credit and debit cards, including Visa and Mastercard, as well as digital payments via PayPal and Stripe. Please note that full payment must be successfully completed before we can begin processing and shipping your order.

Order Processing and Authorization

1. Authorization: Upon receipt of your order, a standard authorization check will be performed on your chosen payment instrument to verify sufficient funds for the transaction.
2. Charging: Your card or account will be charged only after the authorization is approved. The funds collected serve as a deposit for the total value of the goods you are purchasing.
3. Order Confirmation: Once your order has been dispatched from our facility at 1607 Se S St, Bentonville, Ar 72712, United States and a shipment confirmation email is sent, the charged amount will be considered the full and final payment for the items listed.

Payment Procedure

To finalize your payment, simply click on the “Proceed To Checkout” or “PayPal Checkout” buttons on our website. You will be redirected to the secure gateway of our payment processors (such as PayPal or Stripe), where you can enter your card details or log into your PayPal account.

• Note on Custom Products: If your purchased products require personalization or hand-crafting (as determined by Handlens), production will only commence after the payment has been confirmed and fully captured.

Security and Data Protection

We utilize leading third-party payment processors to handle all financial transactions securely.

• Security: Your credit card information is not processed through or stored on handlens.com servers. We strictly adhere to security best practices to ensure that your financial details are not shared with unauthorized third parties.
• Billing Statement: Transactions processed via PayPal will typically appear on your credit card statement with the descriptor PayPal or the processor’s name.

Refund Mechanism

Refunds for eligible returns (as outlined in our Refund Policy) will be issued exclusively to the original payment method used for the purchase, whether that was a credit/debit card or a PayPal account.

Contact for Assistance

If you have any questions concerning payment processing, need assistance with a refund, or require help with an exchange, please provide your order number and contact us directly:

• Company Name: ENGLEBRECHT VANESSA RENEE LLC
• Email: support@handlens.com